@TeamYouTube I've been unable to download a video from my channel since at least Sunday. Is this a known issue?
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Replying to @StevenOrel
Thanks for the info—we haven't received similar reports at the moment. In the meantime, you can try clearing the cache and cookies of your device and also try it on another device. Let us know if this helps!
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Replying to @TeamYouTube
I've tried clearing cache and cookies, multiple devices, multiple browsers--nothing working at the moment. How can I get this resolved?
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Replying to @StevenOrel
Thanks for doing some troubleshooting steps. You can't usually download videos when the video has copyright strikes/Community Guideline strikes against it, has a pre-approved audio track, etc. Other reasons are listed in this troubleshooter: https://yt.be/help/P7Z1
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Replying to @TeamYouTube
I've checked through the document you linked, and none of the troubleshooting items would get in the way, unless there's something you can see that I can't:https://youtu.be/GlUInXkHLVg
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Sorry to hear that. If that's the case, send your feedback right away for review: https://yt.be/help/feedback . Hope this gets fixed soon.
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