@YouTube Fix your app, I cant watch videos since they don't play. They stay on the "pause" screen and when I try to press the play button nothing happens.
Thanks for the report–normally clearing the cache and cookies of your app works. You can also try restarting the app and/or device and see if those works. Keep us posted!
-
-
I have tried everything. It is still not working. I tried resetting my phone, uninstalling and reinstalling the app. Clearing cache and force stopping/closing the app.
-
Appreciate you going through the troubleshooting steps. If you can submit feedback here https://yt.be/help/feedback this will help us collect data and prioritize requests. Thanks!
- 1 more reply
New conversation -
-
This Tweet is unavailable.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.