@YouTube . What's up with my favourite music video, No matter What, deciding not to play properly on all youtube platforms on my device. Please message me. Like I just wanna listen to it and cry with out constant glitches in the song.
We'd like to help – have you tried checking your internet connection? This usually has an impact on loading songs & videos. If you already have, these steps can also help fix the issue: https://yt.be/help/fvzj If that doesn't work, give us more info. Keep us posted.
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Internet is fine. I have both youtube and youtube music and this particular song will never play smoothly. After 5 seconds it starts acting like static, both audio and video on both platforms.
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Sorry to hear you're still having trouble. We advise sending your feedback directly from YouTube, here's how: https://yt.be/help/feedback . You might not get a direct response, but we do review everything and use the details to investigate and fix issues. Thanks!
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