Hmm, that's weird–can you send us a screenshot of what you're seeing? Also, is this the article that you've followed: https://yt.be/help/ZCXd ? Keep us posted!
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Replying to @TeamYouTube
Yes and when i put my credentials in i get this white screen (captured from phone picture to take of laptop screen)pic.twitter.com/8PgwwW7Ljs
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Replying to @IMMORTALBIGJ94
Have you tried using a different web browser? Try clearing cache and cookies and restart your device, then try again. Let us know if it helps!
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Replying to @TeamYouTube
I have tried the method you suggested and i still will get the white screen unfortunately
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Replying to @IMMORTALBIGJ94
Sorry to hear you're still having trouble. We'd like to look into this further – can you confirm what your channel URL is?
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Replying to @TeamYouTube
Yes here is my channel url https://www.youtube.com/channel/UC3A8pU_BCIBTP-rfGl9DmEA …
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Replying to @IMMORTALBIGJ94
Thanks – By chance, did you already try going through these steps to get help signing in: https://yt.be/help/nr5L ? Let us know if it helps!
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Replying to @TeamYouTube
If anything i need my channel (the link i sent) connect back to actual google email so i can switch account and be back in business but non of the help pages work for me thus far for google or youtube. Any possible way you guys can connect it back or so i can get back into it??
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Replying to @IMMORTALBIGJ94
Is your channel a Brand Account & do you have channel managers? If yes, have you tried contacting them to check if they've changed ownership of the channel? More info here: https://yt.be/help/rYkq . If this is not the case, let us know.
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Replying to @TeamYouTube
Yes my channel was a brand account n i did not have channel managers so this is not the case
1 reply 0 retweets 0 likes
Appreciate the additional info – we’re sending you a DM with next steps, look out for that.
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Replying to @TeamYouTube
Ive sent out a form to you guys to help me further hopefully i can get my channel account back linked up
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