@TeamYouTube Why can't I log into my premium Youtube account? Your support team claimed it was a "network connection issue," but that's BS. Your site is the only one I can't get into. Since I'm paying for it, I expect better support than that.
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Replying to @BlairMarnell
Hmm, what device are you on? If you're on mobile, try to update the app to its latest version. If on desktop, try to clear your browser's cache & cookies. Keep us posted.
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Replying to @TeamYouTube
I am not on mobile. I am on my PC, which is the very same computer I am writing to you on.
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Replying to @BlairMarnell
Thanks for the info. Just to confirm, have you tried clearing your browser's cache & cookies? Using another browser or device will also help us isolate the issue. Keep us in the loop.
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Replying to @TeamYouTube
I cleared the cache and cookies, and it still won't let me in. This is the screen I get when I try to login into the account.pic.twitter.com/v1MZfHbrNn
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Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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