@YouTube Hi, my son has an account open from a few years ago which he hasn’t used or updated for some time. He really wants to delete the account but we cannot think of which email was used as we have tried all the ones we know. Can you help by DM?
We may be able to help publicly, these steps may help you regain access to your account: https://yt.be/help/nr5L We recommend doing this from a known device and/or browser that was used to access the account. Here are more tips: https://yt.be/help/KyrL Keep us posted!
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1/2 I’ve tried all the emails and numbers I can think of but none of them show as rescues for this account. What’s even more frustrating is that my son had an iPod when he set it up and has since moved to an iPhone and due to the age couldn’t restore from it.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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2/2 We also had to change our email address due to the EE server being shut down so our old email is no more. Also, it was set up so long ago, it hasn’t been accessed for ages. Any suggestions?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Hi, still no luck. I really need to delete the videos from this account but there must be some way that I can verify this is my son’s account using more than just an email and phone number? Quite urgent now!
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Sorry to hear that – we'll send you a DM with the next steps. Give us a follow and let us know when you have!
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