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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. Kaio Carneiro‏ @KaioCarneiro6 Sep 24
      • Report Tweet

      Atenção @YoutubeTeam6 @YouTubeBrasil @YouTube preciso de ajuda para recuperar meu canal hakeado

      1 reply 0 retweets 1 like
      TeamYouTube‏Verified account @TeamYouTube Sep 24
      • Report Tweet
      Replying to @KaioCarneiro6

      Estamos aqui para ajudar. Poderia enviar mais detalhes do que aconteceu? Compartilhar capturas de telas pode nos ajudar a entender melhor o problema. Lembrando de cobrir informações pessoais como e-mail. Estamos aguardando.

      5:52 AM - 24 Sep 2019
      • 1 Like
      • Kaio Carneiro
      3 replies 0 retweets 1 like
        1. Kaio Carneiro‏ @KaioCarneiro6 Sep 24
          • Report Tweet
          Replying to @TeamYouTube

          Recebi um falso e-mail do suporte do youtube informando que alguns vídeos do meu canal estavam gerando spam, então cliquei em um link o qual me encaminharia para os supostos vídeos, e assim roubaram apenas meu canal, o e-mail eu consegui alterar a senha e não perdi.pic.twitter.com/4VZIMhAe5Z

          0 replies 0 retweets 0 likes
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        2. Kaio Carneiro‏ @KaioCarneiro6 Sep 24
          • Report Tweet
          Replying to @TeamYouTube

          Quando informei usuário e senha para entrar no youtube recebi essa mensagem de que minha conta havia sido acessada dessa localidade como mostra a imagem. Após isso tentei entrar no meu canal e todos os vídeos haviam sumido, tudo, como se fosse um novo canal.pic.twitter.com/gGdYzQPfrl

          1 reply 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube Sep 24
          • Report Tweet
          Replying to @KaioCarneiro6

          Obrigado pela informação. Sugerimos seguir esses passos para ajudar a recuperar o acesso ao canal: http://yt.be/help/2MGr . Nos avise se funcionou.

          3 replies 0 retweets 0 likes
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        1. Kaio Carneiro‏ @KaioCarneiro6 Sep 24
          • Report Tweet
          Replying to @TeamYouTube

          Meu canal roubado continua ativo, gerando receita e atrelado a meu Adsense, onde contém meus dados particulares incluindo dados bancários. Já entrei na #comunidadeyoutube e deixei minha pergunta sobre o que fazer, mas até o momento não fui respondido, lá explico com detalhes tudopic.twitter.com/Fn6wp2ISih

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