@TeamYouTube My yotube isn't working, can you help?
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Replying to @DannyM999x_
We're here to help! Mind sharing more specifics for us to understand better? Keep us posted.
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Replying to @TeamYouTube
Every time I play a video, after 8 seconds the quality decreases and after 14 seconds the "An error occured" message pops up. This never happened until 6 days ago.
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Replying to @DannyM999x_
If you haven’t already, check out this guide that covers common internet/device connection issues and how to fix them: https://yt.be/help/vspw . If that doesn’t help, let us know what device (computer or mobile) you’re using and details such as browser, app version, etc. Thanks!
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Replying to @TeamYouTube
Acer Chromebook R11. I am updated to the latest version of Chrome
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Try clearing your browser's cache & cookies. If it doesn't work, use a different computer or mobile device, this usually fixes the issue. Also, make sure that your internet connection is stable. Keep us posted!
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