@YouTube why can’t I subscribe to people on Xbox? I’m signed in but it’s giving me an error.
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Replying to @god_kill_me_plz
Hmm, have you tried checking on or resetting your internet connection, restarting your Xbox, or restarting the YouTube app? These typically fix common error messages. Let us know if that does the trick!
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Replying to @TeamYouTube
Sorry for the late response. But no. Nothing I try works. It shows that I’m not subscribed to any youtubers and I can’t subscribe to anyone.
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Replying to @god_kill_me_plz
Thanks for the info, does this happen to just one channel or multiple channels as well? Keep us posted!
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Replying to @TeamYouTube
It happens for every channel. I’m unsubbed from everyone on Xbox. But on mobile it shows I am definitely subbed to everyone. So it’s just an Xbox thing.
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Replying to @god_kill_me_plz
That's strange, send us a screenshot of the error when you try to subscribe to people on Xbox & check as well if you can subscribe to the YouTube main app. In this way we can isolate other issues. Thanks!
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Replying to @TeamYouTube
Now that I’m trying to find everyone I know I’m subscribed to, apparently it’s just randomized on who I can subscribe to on Xbox. Some people it works and on others it doesn’t. But still I’m unsubbed from everyone I know I’m subbed to
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Got it, thanks for the update. Share more details in a feedback report using these steps: https://yt.be/help/feedback . That helps us identify and fix widespread issues. Make sure you're logged into the account experiencing the issue when you send it in!
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