Hello guys, having a small issue with YouTube app after the android 10 update on my pixel device. When ever I try to play video in full screen it crashes. Please help find a solution. @YouTubeIndia @YouTube @GoogleIndia @madebygoogle @Google
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Replying to @RJhalawat
Hmm, that's odd. Have you tried restarting your device after updating it? Also, make sure that your app is updated to the latest version. Keep us posted!
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Replying to @TeamYouTube
Restarted it several times and even it's updated to version 14.36.57.
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Replying to @RJhalawat
Is this happening across devices or just on a specific Android device? Try clearing cache & cookies, and make sure you are using a stable internet connection (reconnect if possible). Let us know if you're still having issues and sharing screenshots of the error would be helpful!
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Replying to @TeamYouTube
Hello, Took some time and formatted my whole phone which also cleared the catch. After some more observation I noticed the issue arrived only on downloaded videos that too only when played full-screen. It arrives everytime and it's super annoying as I can't play downloaded videos
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Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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