Well YouTube hates me, I can play a video but it's just a black screen. I can hear what's happening but I can't see it. What the hell @YouTube
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Replying to @Nvrlnd0
We'd like to take a look at this – mind sharing the link to the video you're trying to access? Keep us posted!
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Replying to @TeamYouTube
It's every video that I have clicked on that was in my recommendations, all of them had the black screen happening
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Replying to @Nvrlnd0
Is this happening across devices? Also, try reconnecting to the internet, clear cache & cookies, and check that you have enough storage space on your device for the recent update. Let us know if you're still having issues and sharing screenshots of the error would be helpful!
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Replying to @TeamYouTube
The first one I am using my account and the second is incognitopic.twitter.com/MPlExMMrkH
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Replying to @Nvrlnd0
Thanks for the screenshots – if you haven't yet, try signing out and signing back in on the app. Also, check if you have the latest version of the app on your main phone. Keep us posted.
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Replying to @TeamYouTube
The app will not let me sign out, I googled it and it said that in order to sign out on the app it will sing me out of all google Apps. And I'd rather not have that
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Replying to @Nvrlnd0
Appreciate the info. That's alright if you can't sign out. Have you checked if the YouTube app is up-to-date? Also, restarting the app may also help. Keep us posted!
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Replying to @TeamYouTube
I have check if it needed an update and I did restart it but but that didn't seem to work either
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Got it, thanks for the update. Share more details in a feedback report using these steps: https://yt.be/help/feedback . That helps us identify and fix widespread issues. Make sure you're logged into the account experiencing the issue when you send it in!
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Replying to @TeamYouTube
I've tried but the app refuses to let me send feedback, and I've uninstalled it, reinstalled it, updated it bit it refuses to work
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Replying to @Nvrlnd0
These are the steps for both desktop & mobile: https://yt.be/help/feedback . It varies a bit per device, but generally you can access the feedback tool from the main Menu > Help & feedback.
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