@TeamYouTube Hi, I’m having a problem accessing a YouTube account that we don’t know the email for. Is there a contact at YT that can help with this? We’re hoping to post and do pre-roll so keen to get access ASAP.
Appreciate the info – what device are you using? We're happy to help troubleshoot or you can use this step-by-step process: https://yt.be/help/2MGr
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I have tried every device and every step by step trouble shoot and also checked with out IT team. We need to contact someone at YT as the last resort. We don’t have access to the channel. Please could you let me know how to contact YT for support on this?
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Thanks for the update – here's an additional tip that may help you recover your account (it covers more scenarios): https://yt.be/help/kQvy . Hope it helps!
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