@YouTube After updating my computer, this image comes up when I try to watch a video. Being a YouTuber, I need to watch my past videos sometimes for context. Even my own videos are blocked. I have everything in google apps setup so I don’t understand why it’s still blocked. Help?
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Replying to @SamVdH1111
We’d like to help, are you getting a specific error message? Mind sharing more details – screenshots would be helpful as well? Keep us posted!
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Replying to @TeamYouTube
The message on screen reads “This Video is restricted. Try signing in with a Google Apps account.” Except I am signed in to one. I’ve also checked setting and there shouldn’t be no restrictions on my account. I never had this issue before the update.
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Replying to @SamVdH1111
That's odd. Is this happening across devices/browsers? Try clearing the app/browser's cache and cookies: https://yt.be/help/Cko1 . That usually does the trick. Let us know if that fixes the issue.
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Replying to @TeamYouTube
It is only occurring on my laptop. I am currently on my phone but will sign into twitter on my laptop when I have the chance
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Replying to @SamVdH1111
Try using a different computer or mobile device. Also, make sure that your browser is updated or the app has its latest version. Let us know if it helps.
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Replying to @TeamYouTube
I don’t have another laptop. I’ve tried all my devices, and this is the only one having this issue. Everything is updated.
1 reply 0 retweets 0 likes
Got it, thanks for the info. Share more details in a feedback report using these steps: https://yt.be/help/feedback . That helps us identify and fix widespread issues. Make sure you're logged into the account experiencing the issue when you send it in!
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