Thanks for sending screenshots. We'll look into this further. Mind sharing what your desired custom URL is? Keep us posted.
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Replying to @RiftFNBR
Thanks for providing your preferred custom URL, we've passed this along and will update you the soonest. Appreciate your patience!
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Replying to @RiftFNBR
Hi again — to confirm, do you have another preferred custom URL that's longer than the requested one? Let us know!
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Replying to @RiftFNBR
Thanks for your response. Also, can you share your channel URL? We'll wait for your response.
8:40 AM - 14 Sep 2019
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