@TeamYouTube hi, i paid £3.49 to rent a film. Why is it not streamong correctly?pic.twitter.com/2Swy1ubpSB
-
This media may contain sensitive material. Learn more
-
Replying to @ohYEAHcallum
That's odd. Just to confirm, have you tried resetting the YouTube app on your TV? Here's how: Click on the gear icon> Click Settings> Click Reset App. Also, have you tried using a different device to see if that makes a difference? Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Have reset the app. Reset internet. Works fine on the mobile app but i downloaded it for streaming as i want to watch it on tv and not phone.
1 reply 0 retweets 0 likes -
Replying to @ohYEAHcallum
Sorry we missed your tweet. Here's the Help Center article has more info about supported devices on purchases and rentals: https://goo.gl/1StixR . This should help you.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
How us that meant to help anything? It just tells me what i can stream on. I know what i can stream on. I just wabt to know why it looks like that?
1 reply 0 retweets 0 likes -
Replying to @ohYEAHcallum
Sorry for the trouble. Could you please try getting in touch with our Purchase Support team for more assistance. Here's how: https://goo.gl/m11wvR . Hope this gets resolved.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Thats on the app!!pic.twitter.com/ix9n5mOa9z
This media may contain sensitive material. Learn more
1 reply 0 retweets 0 likes -
Replying to @ohYEAHcallum
Hmm, please go to: "Shows, movies or other purchases" section and you can reach out to our team from there. Hope this helps.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I finally got round to redeeming the free code i got but it turns out that i cannot watch my purchase on sky Q? I have now wasted the code! Why cant i watch youtube purchase on
@SkyUK1 reply 0 retweets 0 likes
The best next step for these types of issues is to reach out to the live support. Here's how you can get in touch: https://yt.be/help/purchases
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.