@TeamYouTube we DVR'D the KC Chiefs game and when we try to watch it, it crashes our Roku TV. We tried the MNF game, same thing. Ninja and other shows do just fine. Just NFL games. We had the same problem last year. How do we fix this?
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Replying to @jdanleyjr
That doesn't sound right. Have you tried uninstalling the app, restarting the device and reinstalling it? In most cases that does the trick. Keep us posted.
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Replying to @TeamYouTube
Signed in to the second TV tonight and started out okay. But then I tried to turn captions on and it crashed it again. Uninstalled again and am watching okay now. Just no captions.
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Replying to @jdanleyjr
Our live support team can take a closer look into it for you. Here's how you can contact them: https://yt.be/help/ENZo . Hope this helps.
5:01 PM - 12 Sep 2019
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