Just to confirm, are you able to sign in to YouTube? Could you try out these steps: https://yt.be/help/nr5L ? Also try doing these from a known device and/or browser used to access the account. Here are more tips on the process: https://yt.be/help/KyrL . Keep us posted!
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Replying to @TeamYouTube
When I complete it this comes up also when I tell my cousin to do it it tell us to wait 2-3 days and when we wait 3 days it says they couldn’t let us change the passwordpic.twitter.com/bEDPHjXC6w
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Replying to @mahfouz211
Sorry to hear you're still having trouble. Mind trying this guide out and let us know if it helps: https://yt.be/help/2MGr
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Replying to @TeamYouTube
Can I privately dm u all my deatails so you can confirm I’m the owner of the account
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Replying to @mahfouz211
Sorry to hear that. Mind following us so we can share next steps over DM? Let us know once you have.
1:47 PM - 11 Sep 2019
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