@YouTubeTV hello having problems receiving a signal
"Playback error" videp format is not supported.
Please help. Thanks!
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Replying to @0c434b6dde3c46c
Hi there! Thanks for reaching out. Have you tried signing out, restarting the device and signing back into your account? Also, try these troubleshooting steps regarding playback issues: https://yt.be/help/aeQb . Let us know if that helps.
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Replying to @TeamYouTube
Thanks for those suggestions. We tried them all (unfortunately with no success). Thanks in advance for any further suggestions (kinda frustrated at this juncture).
1 reply 1 retweet 0 likes
Replying to @0c434b6dde3c46c
Appreciate your efforts. Let's get you connected to our live support team who can look into this for you: https://yt.be/help/S7Hu
6:24 PM - 10 Sep 2019
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