@TeamYouTube watching a live stream and it stops after 15min or so and cuts to a different video. Didn't used to do this. Tried turning autoplay off and same result. Any ideas?
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Replying to @beerdood
We'd like to help. Which device are you using? Also, do you see any specific error message while watching live stream? Let us know.
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Replying to @TeamYouTube
Appreciate the help. It's a Roku Streaming Stick+. Nope, no errors or anything. Just stopped and then starts to play the next video.
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Replying to @beerdood
Thanks for the info. Try restarting your device and checking your internet connection. It can also help if you uninstall and reinstall the YT app. If no general troubleshooting helps, let us know!
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Replying to @TeamYouTube
I've tried everything from unplugging the Roku, turning on/off and uninstall the YT app. Nothing was resolving the issue unfortunately.
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Replying to @beerdood
Does this happen in just one particular video? Have you tried watching a different video and did it stop as well after 15 mins or so? If not, send us the video URL so that we can look into it. Keep us posted!
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Replying to @TeamYouTube
It happens when I tried to do Coachella's live stream. I had previously watched other live steams with no issues, but then when I tried watching Coachella's (on any of their 3 channels) I was having the issue.
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Got it, thanks for the update. Share more details in a feedback report using these steps: https://yt.be/help/feedback . That helps us identify and fix widespread issues. Make sure you're logged into the account experiencing the issue when you send it in!
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