@TeamYouTube Hi, I bought Season 4 of Frasier on YouTube but some of the videos are out of sync with the audio. Can you help me?
Hmm, that's strange, does it happen to both your desktop and mobile phone? If you haven't already, try clearing the cache and cookies using these steps: https://yt.be/help/Cko1 . Restarting your device and updating the app usually fixes the issue too. Keep us posted!
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I’ve tried it on 3 devices. There’s a glitch an audible glitch at 2m36s on episode 2 of series 4 and it goes out of sync. Several other episodes also have a problem with the audio out of time due to similar errors.
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Sorry to hear you're still having trouble – we'd recommend getting in touch with our live support team, here: https://yt.be/help/purchases .
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