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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. Google Nest‏Verified account @googlenest Sep 4
      • Report Tweet
      Replying to @Enlight10Nel

      Hi there, thanks for bringing this to our attention. Let's get to the bottom of this. What type of Chromecast devices do you have? Also, what troubleshooting steps have you done trying to fix this?

      1 reply 0 retweets 0 likes
    2. AndrosX12‏ @Enlight10Nel Sep 4
      • Report Tweet
      Replying to @googlenest

      It's a Chromecast 2nd Gen device from what I've been made aware, the first one I got didn't work so Google warranty kicked in & they sent me this second gen one, which worked fine up until a few months ago, I haven't ever been prompted w/ troubleshooting steps by apps or chomcast

      1 reply 0 retweets 0 likes
    3. AndrosX12‏ @Enlight10Nel Sep 4
      • Report Tweet
      Replying to @Enlight10Nel @googlenest

      This isn't to get it confused with the newer 3rd gen that was released about a year&half ago

      1 reply 0 retweets 0 likes
    4. Google Nest‏Verified account @googlenest Sep 4
      • Report Tweet
      Replying to @Enlight10Nel

      Understood. Do you get the same result with all cast-enabled apps? How far is your Chromecast from the router? Have you tried rebooting your Chromecast and Wi-Fi router to refresh the connection?

      1 reply 0 retweets 0 likes
    5. AndrosX12‏ @Enlight10Nel Sep 4
      • Report Tweet
      Replying to @googlenest

      No this seems to be an isolated re-occurence with the casting from only the YouTube app, nothing else seems to have the degree of issues playing like YT does, the distance from the router is not more than 3meters I'd say, but I have seen it reboot when there's an issue w/ outages

      1 reply 0 retweets 0 likes
    6. Google Nest‏Verified account @googlenest Sep 4
      • Report Tweet
      Replying to @Enlight10Nel

      Thanks. To confirm, does this also happen to other devices you cast YouTube from? Have you tried clearing the cache and data of your YouTube app before trying it again?

      1 reply 0 retweets 0 likes
    7. AndrosX12‏ @Enlight10Nel Sep 4
      • Report Tweet
      Replying to @googlenest

      Yes it does keep happening on other devices casting YouTube, even at other people house have I noticed the interuptions, I have not tried doing that exactly, but my phone has the integrated data management tools of Android.9 that says clears out all app caches, at least that's st

      1 reply 0 retweets 0 likes
    8. Google Nest‏Verified account @googlenest Sep 5
      • Report Tweet
      Replying to @Enlight10Nel

      Got it. Since this is only happening on YouTube, we hope our friends from @TeamYouTube jumps in for additional help and information. We're here if you need more help.

      1 reply 0 retweets 2 likes
    9. TeamYouTube‏Verified account @TeamYouTube Sep 5
      • Report Tweet
      Replying to @googlenest

      Aside from clearing your browser's cache & cookies, what other troubleshooting have you tried when casting? If you haven't already, try reinstalling the app and ensure that you have the updated version – slow internet could be a factor too. More fix here: https://yt.be/help/y7xc 

      1 reply 0 retweets 1 like
    10. Pakistan Real News‏ @PakiRealNews Sep 5
      • Report Tweet
      Replying to @TeamYouTube @googlenest

      @YTCreators @TeamYouTube @YouTube My application rejected. I film my own videos, write the scripts and edit the videos by myself. Kindly help Channel URL: http://www.youtube/sadiagofficial 

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Sep 5
      • Report Tweet
      Replying to @PakiRealNews

      If you upload content from multiple sources, or reupload/repurpose someone else’s existing content (ie “reuse content”) then you won’t be eligible for YPP. Check out the FAQs and best practices here: https://yt.be/help/reused-content … and you can always reapply in 30 days.

      12:56 AM - 5 Sep 2019
      1 reply 0 retweets 0 likes
        1. Pakistan Real News‏ @PakiRealNews Sep 5
          • Report Tweet
          Replying to @TeamYouTube

          Dear @TeamYouTube I never upload content from multiple sources or re upload . I made my own content and then film the videos.

          0 replies 0 retweets 0 likes
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