@TeamYouTube
There is a comment notification that I can read but when I click on the notification I can't find the comment, I tried looking in spam but no luck either, how can I reply to that person? Thanks in advance
What troubleshooting steps have you tried? If you haven't already, try using a different device/browser and make sure that you have the updated version of the app. Also, you can check your comments settings outlined here: https://yt.be/help/1neY
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I am using chrome, and I can see the notification, (I can read the part of the comment showing in the notification in chrome), it's just when I click I can't find the comment and this is not the first time it happened, is it a bug?
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Have you checked the video and see if the comment was posted? If not, the user possibly deleted it seconds or minutes after he put the comment. If this is happening in every comment notification, let us know by sending a report here: https://yt.be/help/feedback . Thanks!
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