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    1. Raphael Gonzaga‏ @rapha_gonzaga Sep 3
      • Report Tweet

      Estou com dúvida quanto ao cancelamento do canal da minha empresa. Vocês podem me ajudar @YouTubeBrasil?

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube Sep 3
      • Report Tweet
      Replying to @rapha_gonzaga

      Gostaríamos de ajudar, Raphael. Qual é a sua dúvida em relação a essa questão? Nos mantenha informados.

      1 reply 0 retweets 0 likes
    3. Raphael Gonzaga‏ @rapha_gonzaga Sep 3
      • Report Tweet
      Replying to @TeamYouTube

      Obrigado pelo retorno. Necessitamos excluir a conta antiga do canal da minha empresa, mas não temos os dados de acesso, pois perdemos o histórico. Queremos fazer um novo canal, com novos conteúdos, mas se vínculo com o antigo. Conseguimos deletar?

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube Sep 3
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      Replying to @rapha_gonzaga

      Nesse caso, é necessário recuperar o acesso ao canal antigo para deletá-lo. Tente este guia e nos avise se ajudou: http://yt.be/help/nr5L . Estamos aguardando.

      10:23 AM - 3 Sep 2019
      1 reply 0 retweets 0 likes
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        2. Raphael Gonzaga‏ @rapha_gonzaga Sep 3
          • Report Tweet
          Replying to @TeamYouTube

          Não conseguimos recuperar, pois o e-mail do nosso canal era vinculado a um ex- colaborador. Não há outra forma excluir ou talvez ocultar o canal?

          1 reply 0 retweets 0 likes
        3. Raphael Gonzaga‏ @rapha_gonzaga Sep 3
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          Replying to @rapha_gonzaga @TeamYouTube

          Porque no caso, como o funcionário foi desligado, o e-mail dele foi cancelado e consequentemente o nosso Login também =/

          1 reply 0 retweets 0 likes
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