That's odd, just to confirm, does the error show up when you're trying to claim it through here: http://yt.be/help/W4Ch ? Have you also checked using a different browser and see if the error also shows up? Keep us posted!
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Replying to @TeamYouTube
Can you please help me? I still get to an error 404 page. I forgot to mention that I have moved the brand account from my older account to the current one, before I contacted you. Maybe that has something to do with it?
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Replying to @AsarFarrell
Thanks for the additional info – for us to further check, we would also need your channel ID. Here’s how to find it: https://yt.be/help/H24G
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Replying to @AsarFarrell
Definitely – it’s totally fine so long as you don’t provide other private information along with the channel ID. We’ll wait for your reply!
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Replying to @TeamYouTube
Can you please help me out? The problem still has not been solved. http://youtube.com/AsarFarrell still leads to a 404 page.
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Replying to @AsarFarrell
Thanks for your patience, we've just receive an update that the custom URL you wanted is now ready –here are the steps to accept it: 1. Go to http://youtube.com/account_advanced … 2. You will see a notification about the available custom URL, follow the link and accept the URL.
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Replying to @TeamYouTube
Hi, I see no change at all. It still only allows me to claim http://youtube.com/GuildWarsCommunity … while I want http://youtube.com/AsarFarrell Nothing has changed.
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Replying to @AsarFarrell
Thanks for letting us know, we're taking a second look and let you know what we find out.
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Replying to @TeamYouTube
Thank you for your help, but it has been more than a week since I contacted you guys and nothing has changed yet. I can't understand why it is so much hassle to change something as simple as a channel url. It holds down my progress of uploading new videos.
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Hey there, we are still waiting for an update. Unfortunately, we do not have any time frame, but we'll get back at you once we have an info. Appreciate your patience.
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