Sorry to hear this is happening – try claiming it again after 24 to 48 hours. Let us know if you're still having issues so we can take a look!
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Thank you for your help, but it has been more than a week since I contacted you guys and nothing has changed yet. I can't understand why it is so much hassle to change something as simple as a channel url. It holds down my progress of uploading new videos.
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Heard back and got a confirmation that the custom URL http://www.youtube.com/c/AsarFarrell has been reserved for your channel and is ready for activation. If you're having an error in activating your URL, send a screenshot for us to investigate further.
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