@TeamYouTube Hoping you can help I have logged into one of my Youtube accounts today and my Favourites has dissapeared completely and I'm unable to favourite any video as well. Logged into my main account and my favourites is still there, can't think of what happened or what todo
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Replying to @YaBoyJamie1
Hey – is this happening across devices? Have you tried the troubleshooting steps outlined here: https://yt.be/help/Cko1 – this usually fixes it. If you're using a mobile app, check for updates and clear cache. Hope this helps.
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
I've only tried on PC but will try that troubleshooting advice and let you know. Thanks
1 reply 0 retweets 0 likes -
Replying to @YaBoyJamie1 @TeamYouTube
Cleared browsing history as advised and still no Favourites
1 reply 1 retweet 1 like
Just to clarify, accounts have their own playlists & Liked videos which can't be synced to other accounts. If only one of your accounts is unable to 'Like' and has missing videos from its playlists, send your feedback right away for our team to review: https://yt.be/help/feedback
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