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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. Art‏ @mibu2k Aug 7
      • Report Tweet

      von meinem Paypal ist jetzt zum zweiten mal Geld für YouTube Premium abgebucht worden... dabei hab ich noch nie in meinem Leben YouTube Premium gebucht geschweige denn das jetzt irgendwo erhalten was zum Fick

      2 replies 0 retweets 22 likes
    2. TeamYouTube‏Verified account @TeamYouTube Aug 8
      • Report Tweet
      Replying to @mibu2k

      Hi, wir können helfen. Hast du dich bereits mit unserem Team in Verbindung gesetzt, um zu sehen wo genau da der Fehler liegt? Hier findest du dazu mehr Infos: http://yt.be/help/purchases . Wir hoffen as hilft dir weiter, stehen aber für weitere Fragen gerne wieder zur Verfügung.

      3 replies 0 retweets 10 likes
    3. Art‏ @mibu2k Aug 16
      • Report Tweet
      Replying to @TeamYouTube

      leider bis heute keine Antwort, keine Lösung. :/

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube Aug 16
      • Report Tweet
      Replying to @mibu2k

      Hallo nochmal! Kannst du uns kurz Bescheid geben, wann du unser Support Team für die Mitgliedschaften kontaktiert hast? Und nur um sicherzugehen, hast du auch schon deine Spam E-Mails auf eine Antwort überprüft? Halte uns auf dem Laufenden!

      1 reply 0 retweets 1 like
    5. Art‏ @mibu2k Aug 30
      • Report Tweet
      Replying to @TeamYouTube

      Habe soeben nochmal, diesmal über die richtige Seite "Nicht autorisierte Abbuchungen melden" alle Informationen eingereicht.

      1 reply 0 retweets 1 like
      TeamYouTube‏Verified account @TeamYouTube Aug 31
      • Report Tweet
      Replying to @mibu2k

      Ok. Solltest du dennoch weitere Hilfe von uns benötigen, melde dich bitte wieder hier. Auch bei weiteren Fragen rund um YouTube helfen wir gerne weiter. Danke!

      1:45 AM - 31 Aug 2019
      • 2 Likes
      • Art Aluschka v Heerden
      1 reply 0 retweets 2 likes
        1. New conversation
        2. Art‏ @mibu2k Sep 10
          • Report Tweet
          Replying to @TeamYouTube

          Also bis jetzt habe ich leider keine Rückmeldung bekommen.

          1 reply 0 retweets 1 like
        3. TeamYouTube‏Verified account @TeamYouTube Sep 11
          • Report Tweet
          Replying to @mibu2k

          Hallo nochmal! Um in diesem Fall weiterhelfen zu können, möchten wir dich bitten, über diesen Link http://yt.be/help/purchases  unter dem Punkt "Kostenpflichtiges YouTube- Abo:Kündigungen und Rückerstattungen" einen Rückruf von unserem Support- Team anzufordern. Vielen Dank!

          0 replies 0 retweets 2 likes
        4. End of conversation

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