@TeamYouTube whenever im watching a video its loading and then the video plays normal and then freezes up wile the audio still going then the video is playing normal
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im on desktop even if i have cleared the cache & cookies it still was happerning when i im playing a video
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Just to confirm, have you tried the suggestions outlined here: https://yt.be/help/vspw ? If so, we'd recommend running a quality report on your ISP as a next step: https://yt.be/help/iuLB . Also, you can send a feedback report w/ these steps: https://yt.be/help/feedback .
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