@TeamYouTube It appears that our 9-year old channel (http://youtube.com/botcrawl ) was wrongfully suspended. We appealed with no luck. Can we obtain support or speak to someone for assistance? We would like to be reinstated as we clearly did not violate guidelines. Thank you
Appeals are very carefully reviewed. If your appeal is rejected, there's nothing more we can do. If you believe a mistake has been made during the appeal process, feel free to share more context with us here and we’ll see if we can help.
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We firmly believe a mistake was made. Our channel was 9-years-old. Our reason for suspension (spam) was never an issue. We actually had guides showing how to filter spam and simple guides showing how to remove programs. We have been fighting against spam since 2011.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Our videos were never deceptive, dishonest, or misleading. We had never been warned of such in 9 years. We never promoted anything in our videos including our own website. We produced simple videos over a course of 9 years to help people filter spam or remove programs.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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We have a strong understanding of your guidelines and would never do anything to danger our livelihoods. We are simply shocked that a channel we spent 9 years working on was suspended for such an odd and incorrect reason; something we are strongly against in the first place.
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We're passing this along and get back to you once we have more info to share.
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