@YouTube I keep getting a 500 internal server error when I try to log into my account... please advise...
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Replying to @TheKatieHearsey
Hey there, does this happen using a desktop or a mobile device? If on a desktop, try clearing your browser's cache and cookies then try logging in again. If you're using a mobile device, try uninstalling then reinstalling the app. Let us know if it works!
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
When using the desktop version... I tried clearing everything and it still doesn’t work :(
1 reply 0 retweets 0 likes -
Replying to @TheKatieHearsey
Appreciate the info, we're passing all of the info along and will let you know when we find out. Thanks for your patience.
2 replies 0 retweets 1 like -
Replying to @TheKatieHearsey
We don't have an update yet, our team is still looking into the issue. We'll let you know once we have more to share. Thanks!
2:21 PM - 26 Aug 2019
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