You can remove but not change a custom URL, make sure you're logged into the right account and follow the steps in the article that you shared. If eligible, you can claim a new URL right after, but it takes a few days for the old one to stop directing to your channel.
That's odd, just to confirm, does the error show up when you're trying to claim it through here: http://yt.be/help/W4Ch ? Have you also checked using a different browser and see if the error also shows up? Keep us posted!
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I am still only able to claim 'GuildWarsCommunity' or plus addition characters. Yes, the error also shows on other browsers.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Can you please help me? I still get to an error 404 page. I forgot to mention that I have moved the brand account from my older account to the current one, before I contacted you. Maybe that has something to do with it?
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Thanks for the additional info – for us to further check, we would also need your channel ID. Here’s how to find it: https://yt.be/help/H24G
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