@YouTubeTV, I am very dissatisfied with your service. I’ve been having issues with it for one week now and have done everything possible to eat it fix and absolutely nothing has been done. This my last attempt of trying after this I will cancel my membership
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Replying to @mcanchola1219
We're here. Mind sharing more info about the issue for us to understand this better? We'll do our best to help.
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Replying to @TeamYouTube
I can only watch a show for 15, 30min at the most and then it loads and the it goes black. I have already signed out and then back in. I have uninstalled and reinstalled and I have also check the speed on my internet and it’s fine. So nothing has worked
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Replying to @mcanchola1219
If you haven’t already, check out this guide that covers common internet/device connection issues and how to fix them: https://yt.be/help/vspw . If that doesn’t help, let us know what device (computer or mobile) you’re using and details such as browser, app version, etc. Thanks!
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Replying to @TeamYouTube
No it did not work and I’m using the Roku express
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Sorry to hear you're still having trouble. Since the steps we provided didn't work, we'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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