@TeamYouTube My recent video upload is playing back at a low framerate. I've never encountered this problem before. The source video does not have this problem. What should I do?
Here's the video in question: https://youtu.be/OU917kyKvXc
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Replying to @cudgleyoutube
While the video uploads, only lower resolutions (like 360p) are processed – this makes uploading faster. Higher resolutions continue to process after your upload is finished. Once they’re ready, you’ll see them on your video. More info here: https://yt.be/help/eENj
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Replying to @TeamYouTube
I understand that, but it's already been almost 10 hours and the video is still like this. When can I expect it to finally be watchable?
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Replying to @cudgleyoutube
Appreciate the info, we checked out the video again and it is playing now automatically on 1080p. Let us know if you see it differently on your end. Thanks!
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Replying to @TeamYouTube
I checked on all my devices, and the video is streaming at 1080p, but the framerate itself is noticeably worse than the video I rendered.
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Thanks for troubleshooting. We'd suggest you contact Creator Support right away so they can look into this further: https://yt.be/help/partners . Hope this gets resolved soon!
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