@TeamYouTube Why youtube always freezing like this when I tried to skip the timeline? The audio is still playing for a couple of minutes with freezing picture until the video had buffering for eternity.pic.twitter.com/kf6xKeWxYG
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Replying to @RJKuker
Hmm, hopefully some quick troubleshooting steps will resolve the issue for you. Have you tried restarting your device? Also, if you’re not using the most recent version, you can update your browser to avoid these errors. Hope this helps.
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Replying to @TeamYouTube
I already restarted the device, updated and cleared cache of my Chrome browser regularly. Also the connection is good
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Replying to @RJKuker
Thanks for checking those things – in this case, we'd recommend running a quality report on your ISP as a next step: https://yt.be/help/iuLB . Hope this gets resolved!
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Replying to @TeamYouTube
I already accessed Google Video Quality Report but it seems my results are not yet availablepic.twitter.com/DTzgiXswFu
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Hmm, the Video Quality Report is only available in select countries, so you may receive an error message, “Results from your location are not yet available.” If you got this error in a country where the report is available, send us a feedback report here: https://yt.be/help/feedback
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