@TeamYouTube I've been having issues with the audio on videos for the last 2 days, sometimes the audio is completely fine, and then other times it's distorted/sounds like it's underwater and constantly cuts out, seems to only happen on Youtube, can you help?
Hmm, is this happening across all devices? We suggest to try playing the videos on other devices so we can isolate further. You can also send us the video URL so we can take a look. Hope this help!
-
-
It's only happening on my laptop, I'm using Google Chrome and have no issues when I use Microsoft Edge, I also have no audio issues when I watch videos on Facebook or Twitter. It only happens when I watch videos on Youtube, it happens randomly.
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
I press play on any video and the audio is completely fine, I pause, switch tabs to look at something else, come back to the Youtube tab, press play, and the audio has randomly become distorted/starts to go quiet, almost sounds like its being played through a bad microphone.
-
Try clearing your browser's cache and cookies with these steps: https://yt.be/help/Cko1 . There may be some changes the uploader will need to make to fix the audio as well, so you could try reaching out to them or leaving a comment!
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.