Hey @TeamYouTube
You mind explaining too me why I'm subscribed to two channels I've never seen before
And do you mind telling me why I can't unsubscribe from them?
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Replying to @burggggs
Hmm, are you getting any error message when trying to unsubscribe from these channels? If so, mind sharing a screenshot so we can look in to it? Keep us posted.
6 replies 1 retweet 37 likes -
Replying to @TeamYouTube
I'm not getting any error messages Just when I unsubscribe, then refresh I'm still subscribed to the channels
2 replies 0 retweets 1 like -
Replying to @burggggs @TeamYouTube
And this is the other Every time I unsubscribe I get resubscribed Both of these channels are channels I've never seen beforepic.twitter.com/wFDDsledKu
2 replies 0 retweets 0 likes -
Replying to @burggggs
Thanks for the info, what troubleshooting steps have you tried so far? If you haven't already, try updating the app or clearing your browser's cache and cookies then try to unsubscribe again. Keep us in the loop!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
It's not the browser or the app It's the site itself I can't unsubscribe on anything Doesn't matter the browser or the app I can't even unsubscribe on my Roku
1 reply 0 retweets 0 likes
Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue.
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