@YouTube so I have YouTube Red and I usually download a bunch of songs on there to listen to and put it on shuffle. Well when I tried to do that earlier, shuffle was not available. The actual icon for it was gone. Can I get any help with this?
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Replying to @New_azchief1893
Hmm, make sure you clear the app's cache, get the latest app version and then re-launch. As a last step, you could also try restarting your device and checking for system updates. Keep us posted!
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Replying to @TeamYouTube
I have tried everything you listed and still nothing has changed. The shuffle button still has not appeared
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Replying to @New_azchief1893
Our live support team can dive into this further with you, learn how to get in touch with them here: https://yt.be/help/purchases
1:07 AM - 16 Aug 2019
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