@TeamYouTube theres an error happening whenever I try to watch a video where it will pause randomly and stay paused
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Replying to @Twags2048
To check, how long has this been happening? If you're on desktop, try clearing your browser's cache and cookies. If you need a how-to, this guide has the exact steps: https://yt.be/help/Cko1 . Keep us posted!
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Replying to @TeamYouTube
It's on mobile and its been happening for the past 2 days
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Replying to @Twags2048
Mind sending a screenshot showing what happens when you try to play a video? Hope to hear from you soon.
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Replying to @TeamYouTube
It's near impossible to show it through screenshots but like I said it doesn't happen all the time through mobile but when it does I have to fully exit out and play a different video
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To confim, have you already tried to clear your cache and cookies? The steps on how it's done for mobile is also here: https://yt.be/help/Cko1 , you can also try to reinstall the app. If that still doesn't work, please send us a feedback. here's how: https://yt.be/help/feedback .
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