@TeamYouTube Hi!! We're unable to update the icon or cover photo on our YT channel (it keeps booting me into my individual login when clicking the upper right hand side to update). Any help ASAP is appreciated!
On desktop, make sure that you're signed in to your channel, under your profile at the top right, select Your Channel > Customize Channel > Hover on your existing icon > Click on pencil to Edit. Let me know if this works.
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It’s not working with our account set up. I can share screenshots but don’t feel comfortable sharing publically on Twitter. Is there an email address I can send to in order to troubleshoot the problem? Thanks!
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Hmm, that's strange, have you tried using another device? If this still didn't work, you can share the screenshot here blurring the sensitive information so we can look into it. Feel free to check out this video for reference:https://yt.be/help/CEBg
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