@TeamYouTube I have ad personalization on. How do I fix this? This is on my brand account, which I use exclusively on Youtube. I do not use my non-branded account, but ad personalization does work there.pic.twitter.com/ymzHk4G4eO
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That's odd, which browser are you using and is this happening across other browsers and devices? This resource may help: https://yt.be/help/y9ZV . Keep us in the loop!
I normally use Chrome, but I have the same experience with every browser and on every device. It's this https://support.google.com/youtube/forum/AAAAiuErobUs798Um6doVc …
Thanks for the info, you can check if you're signed in to the right Google Account and if your browser blocks cookies. Here's a good read to check on other factors that can further isolate the issue: https://yt.be/help/5gER . Let us know how it goes!
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