@TeamYouTube I’ve been experience buffering and service interruptions for days. What’s going on?
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Replying to @NJnutrition
We'd like to help. Could you try switching to an alternate internet connection to see if it makes any difference? Keep us posted.
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Replying to @TeamYouTube
So now what? Constant buffering, error messages, lost connections. The service is terrible.
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Replying to @NJnutrition
Could you confirm weather you've tried the above troubleshooting steps? Also, what device are you on? Let us know.
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Replying to @TeamYouTube
What trouble shooting steps? I don’t have access to alternative internet, so that’s not possible. And I use a Roku device.
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Replying to @NJnutrition
Thanks for trying those steps. Could you try resetting the app, here's how: Click on the gear icon > Click Settings > Click Reset App. Once the app resets, restart the device to check if that makes a difference. Let us know.
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Replying to @TeamYouTube
Tried resetting as per your instructions. Still having some buffering poor reception, and no connection message at times. Now what? I’m paying for terrible service.
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Even with a YouTube TV subscription, the video quality lowers if the internet speed is under 3 Mbps. More here: https://yt.be/help/2nhZ If the steps still don't work, reach out to our support team: https://yt.be/help/1oSc
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