@Google Please help me! I got locked out of my @gmail and can't access my @YouTube @YTCreators account. Thank you!
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Replying to @RAEview
Thanks for reaching out. What device are you on? Also, have you tried any trouble shooting steps? Let us know.
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Replying to @TeamYouTube
I'm on Chrome on my laptop which is what I normally use to sign in! I tried all account recovery steps. I just got a response from Google support that they couldn't verify my account even though my email for Twitter and YT are the same and my phone numberS are valid!! Please help
1 reply 0 retweets 1 like -
Replying to @RAEview
Thanks for the info. Could you try clearing cache and cookies of the browser to see if that helps: https://yt.be/help/Cko1 ? Also, make sure your browser is updated. Let us know how that goes.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Cleared the cache & cookies but it still says my account can't be verified with the information provided. I resubmitted the Recovery Specialist escalations form w/more specific details + last password change dates. No response! I take responsibility but pls, this is my life/work!
2 replies 0 retweets 0 likes
Hmm, could you try using any other device to see if you are able to access your account? Keep us posted.
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