Hey does anyone know why I can't have a custom url for my youtube channel? I just got over 100 subscribers last night and my channel has been going for more than 2 years. Of course I have channel art and an icon. This is frustrating (http://bit.ly/moeyoutube ) @YTCreators @YouTube
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Replying to @moewonders
We'd like to help. What happens when you try to claim a custom URL? Do you see any error message? Share screenshots, we'll take a further look.
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Replying to @moewonders
If you recently reached 100 subs, it may take a little time to validate your subscriber count before you can claim a URL.
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Replying to @moewonders
It may take 48 hours for the system to be updated. Hope this clarifies.
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Replying to @TeamYouTube
I got the email saying I reached 100 subscribers but it still says that I am ineligible for a custom url.. ?
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Replying to @moewonders @TeamYouTube
And it’s been more than 48 hours since I passed
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Thanks for confirming. We'll pass this along to the Creator Support team. You can expect an email update soon.
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