Hi there, for us to look into this better, could you share a screenshot of what you see on the monetization page here: https://yt.be/help/acmo ? Thanks.
Thanks for the screenshot. If you haven't heard back yet, this means our team has reviewed your channel and would like to look more closely before making a final decision. Creator Studio doesn't show that it's been reviewed, so this may be confusing. Hope you'll hear back soon.