We'd like to look into it. Just to confirm, have you taken a look at our Help Center article which has more info on automatic captioning: https://yt.be/help/yxjf ? Let us know.
We'd like to understand this better. To check, are you seeing these sub titles on the movie itself or have you opted it by clicking on the subtitle option? Share screenshots and additional info for us to look into it. Keep us posted.
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To help the right team better investigate, can you send a feedback report from the device/account having the issue? Steps here: https://yt.be/help/feedback . You may not get a response but this'll help us identify issues.
End of conversation
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