Thanks for reaching out. Could you share a screenshot of your channel's Analytics page where you've surpassed the 1k subscriber count? Also, help us with a screenshot of Status and Features' page: https://yt.be/help/SnF ? Keep us posted.
Thanks for the screenshot. How long has it been that your channel has passed 1K subs? Let us know.
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Thanks for the info. To help the right team better investigate, please send a feedback report from your account with these steps: https://yt.be/help/feedback . You may not receive a response, but the details will help us identify and fix issues.
End of conversation
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