@TeamYouTube ive enabled 2 step verification but somehow someone still was able to use my account to watch mexican music..... ive logged out of every device and i don't know what is causing it #Help
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Replying to @jonchan69
We'd like to help. Just to confirm, are you still able to sign into YouTube? Let us know.
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Replying to @TeamYouTube
Yes I am able to, I changed my password now and what’s the next step after 2 step verification
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Replying to @jonchan69
Glad to hear you're able to access your account. Your account is totally secure with 2-step verification. When using Gmail, check filters and forwarding settings. This is to make sure any mail isn't being forwarded to an email address that you din't intend to send to.
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Replying to @TeamYouTube
It’s not being forwarded so idk why someone is able to hack into it
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Replying to @jonchan69
Are you using a shared device? It could be possible that your account may be logged on to multiple devices. If yes, signing out from all devices and signing back in may prevent this from happening again: https://yt.be/help/tJid . Let us know if this helps.
1 reply 0 retweets 0 likes -
Thanks for confirming. We recommend you to add extra layers of security to your account with these tips: http://yt.be/help/XEbn . Hope this helps.
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