@TeamYouTube are you guys aware that the feature of creating a brand account from a google account is completely broken and has been since February? Been getting a "500 error" since then.
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Replying to @Dolphynn_
We haven't seen such reports. What device are you on? Also, share more details for us to have a better understanding. Keep us posted.
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Replying to @TeamYouTube
(1) I'm on a PC and I've made a Gmail account that I intend on using to upload content to YouTube. When I click the link to make my channel a "Brand Account" I always get "500 Internal Server Error" upon each attempt to do so. If there are requirements for making a brand...
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Replying to @Dolphynn_ @TeamYouTube
(2) ...account I am not aware of that. This link: https://www.youtube.com/account_transfer_channel?rapt=AEjHL4MwhDRynSw1ED87hOI4qvjpY3tsx_8Mqr0bOlasP4yiaADgo4hVDB1YIjyg2fWoj0tgNLyxfnw4An11_1FS1Ii6cyCPFw … is the error code I'm speaking of. Also, I'm attempting to make a brand acc from the "Advanced Setting" tab in YouTube's settings. This thread: https://support.google.com/youtube/thread/1588935?hl=en … proves this has been a prob since Feb.
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Replying to @Dolphynn_
We'd like to look into it. Could you try clearing the cache/cookies of your browser? Also, mind sharing a screenshot of the error you're seeing? Keep us posted.
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Replying to @TeamYouTube
Ok, I'll do both. Here is an Imgur link to my screenshot: https://imgur.com/a/fGZU8lb Clearing cache now.
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Replying to @Dolphynn_ @TeamYouTube
I've cleared my cache for my entire Gmail and I am still having this issue.
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Thanks for trying those steps. Also, we'd recommend sending us a feedback report directly from your YouTube account reporting the issue with these steps: https://yt.be/help/RYwc . You may not get a direct response, but we do review everything to investigate and fix issues.
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