Dear @YouTube Please explain to me why occasionally videos I am watching in order on a playlist either start over after 90 seconds or occasionally repeat at random, or sometimes skip 2-3 videos at a time?
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Replying to @pherring
Thanks for reaching out. What device it's happening on? Just to confirm, have you tried signing out of your account and signing back in? Let us know.
3 replies 0 retweets 17 likes -
Replying to @TeamYouTube
iPhone 8 running iOS 12.2. I have signed out and back in and will update you.
1 reply 0 retweets 1 like -
Replying to @pherring
Thanks for the details. Could you try these steps: Uninstall the app > Restart the device > Reinstall the app to see if that makes a difference? Also, make sure your device OS is up to date. Let us know how it goes.
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
I haven’t had an issue since logging out and back in but I’ll try this next if it’s a problem in the future.
1 reply 0 retweets 0 likes
Sure thing. Reach out to us if you have any further questions, we're just a tweet away.
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