Hi @TeamYouTube any ideas why a new video will not play on mobile? Ref https://youtu.be/dhp7N7k49Vs in my account and desktop fine. Thanks.pic.twitter.com/y9QGRcvQ7J
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| Country | Code | For customers of |
|---|---|---|
| United States | 40404 | (any) |
| Canada | 21212 | (any) |
| United Kingdom | 86444 | Vodafone, Orange, 3, O2 |
| Brazil | 40404 | Nextel, TIM |
| Haiti | 40404 | Digicel, Voila |
| Ireland | 51210 | Vodafone, O2 |
| India | 53000 | Bharti Airtel, Videocon, Reliance |
| Indonesia | 89887 | AXIS, 3, Telkomsel, Indosat, XL Axiata |
| Italy | 4880804 | Wind |
| 3424486444 | Vodafone | |
| » See SMS short codes for other countries | ||
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Hi @TeamYouTube any ideas why a new video will not play on mobile? Ref https://youtu.be/dhp7N7k49Vs in my account and desktop fine. Thanks.pic.twitter.com/y9QGRcvQ7J
Hey Mike. We've checked and it's playing fine on our end. Mind switching networks of your mobile from mobile data to Wi-Fi or vice-versa to check if that makes any difference? Keep us posted.
YouTube advert plays fine, then video jams, maybe a local issue. Btw in my account all fine, switch to app mobile Incognito and jams.. .
Appreciate you trying to fix the issue. As a next step, please login to the account/device experiencing the issue and send a feedback report: https://goo.gl/VjzRwm . You may not get a response, but we do review everything and use the details to investigate and fix issues.
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